Google's live scam detection for phone calls is now out for Pixel devices

One of the Gemini AI-powered features Google introduced at I/O this year was a solution for never-ending scam calls. It has the capability to detect whether a call is suspicious while it's still ongoing and can alert you so that you could drop the call as soon as possible. That live scam detection feature for phone calls is now available for Pixel 6 and newer devices, as long as you're part of the Phone by Google public beta program in the English language.  "[S]cam calls are evolving, becoming increasingly more sophisticated, damaging and harder to identify," the company said in its announcement. Scam Detection uses on-device AI to determine whether a call is a potential scam in real time. For instance, if the caller tells you it's your bank and asks you to transfer funds to another account because yours had allegedly been breached — a common scam tactic — you'll get an audio and a haptic alert. When you look at your phone, you'll see a visual warning, along with a button to easily end the call. If the AI ends up making a mistake, you can tap on the "Not a scam" button instead. Google Scam Detection is off by default, and it's up to you whether you want to activate it. Google says it doesn't send your calls or their transcripts to a remote server, because the feature processes phone calls on-device. On the Pixel 9 series, it's powered by Gemini Nano, which Google describes as its "most efficient model for on-device tasks." On Pixel devices older than the Pixel 9, it's powered by the company's other machine learning models. Google didn't say when live scam detection will make it out of beta, but it promised that it's coming soon to more Android devices. In October, the company also rolled out enhanced scam detection for Messages, which also uses on-device machine learning models to identify scam texts. This article originally appeared on Engadget at https://www.engadget.com/mobile/smartphones/googles-live-scam-detection-for-phone-calls-is-now-out-for-pixel-devices-143017096.html?src=rss

Nov 15, 2024 - 03:00
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Google's live scam detection for phone calls is now out for Pixel devices

One of the Gemini AI-powered features Google introduced at I/O this year was a solution for never-ending scam calls. It has the capability to detect whether a call is suspicious while it's still ongoing and can alert you so that you could drop the call as soon as possible. That live scam detection feature for phone calls is now available for Pixel 6 and newer devices, as long as you're part of the Phone by Google public beta program in the English language. 

"[S]cam calls are evolving, becoming increasingly more sophisticated, damaging and harder to identify," the company said in its announcement. Scam Detection uses on-device AI to determine whether a call is a potential scam in real time. For instance, if the caller tells you it's your bank and asks you to transfer funds to another account because yours had allegedly been breached — a common scam tactic — you'll get an audio and a haptic alert. When you look at your phone, you'll see a visual warning, along with a button to easily end the call. If the AI ends up making a mistake, you can tap on the "Not a scam" button instead.

A screenshot that says
Google

Scam Detection is off by default, and it's up to you whether you want to activate it. Google says it doesn't send your calls or their transcripts to a remote server, because the feature processes phone calls on-device. On the Pixel 9 series, it's powered by Gemini Nano, which Google describes as its "most efficient model for on-device tasks." On Pixel devices older than the Pixel 9, it's powered by the company's other machine learning models.

Google didn't say when live scam detection will make it out of beta, but it promised that it's coming soon to more Android devices. In October, the company also rolled out enhanced scam detection for Messages, which also uses on-device machine learning models to identify scam texts. This article originally appeared on Engadget at https://www.engadget.com/mobile/smartphones/googles-live-scam-detection-for-phone-calls-is-now-out-for-pixel-devices-143017096.html?src=rss

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